Policies

Terms of Use

Introduction

This Web site is operated by Sundha Maa Enterprises. The Web site address is www.vituda.com contact address is 21, Ashish Ind Estate, Gokhale Rd, Dadar West, Mumbai, Maharashtra 400025. Vituda is in the business of selling Shirts , Jeans, Kurta and other ready made garments and has presence in various retail stores located all across India.

General

The Website acts as a platform to facilitate online purchases of products.The Website may add or modify any processes, procedures or conditions of purchase at any time. The Website and Company shall not be liable to You or to any third party for any changes, modification or discontinuation of any services. The Website and Company reserve the right to discontinue or modify any of our Terms & Conditions and Privacy Policy as we deem necessary or desirable and modify, suspend or restrict access to all or part of the Services at any time without any prior written notice.

When making a purchase of any product or service through the Website, You shall take all responsibility for your own actions in utilizing the products or services purchased by you. The Website or Company shall not be liable for any such action. The Website or Company shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website. You represent and confirm that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. All disputes are subject to Mumbai jurisdiction. 

Account And Membership

Account creation and Membership on the Website is free for buyers. The Company does not charge any fee for browsing and purchasing products on the Website. Company reserves the right to change its Fee Policy from time to time. The Company may at its sole discretion introduce any new services or modify any existing services offered on the Website and can introduce fees for these new or modified services. Any changes to the fees will be posted on the Website and shall become effective immediately after they are posted on the Website. You may only create one account on the Website. We reserve the right to terminate any additional accounts that may be created by you.

 

You are responsible for ensuring the confidentiality of Your Account Information. You are entirely responsible for any activity that occurs through Your Account. If there is any unauthorized usage of Your Account, you are required to immediately inform the Company. The Company shall not be held responsible for any damage or loss that arises from Your failure to comply with the mentioned conditions. You agree that if You provide any information that is not current, correct, accurate or complete or if the Company has reasonable grounds to believe that information provided by You is not current, correct, accurate or complete or not in accordance with the this Terms of Use, the Company shall have the right to terminate your membership and account on the Website and refuse to provide You with access to the Website.

PAYMENT

  • While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your "Bank/s"; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
  • All payments made against the purchases/services on www.vituda.com by you shall be as against the MRP displayed on the website. Online Payment Gateway Services as adopted and applicable to your transaction as approved by website
  • Payments can be made by,Credit Cards, Debit Cards and Net Banking. Your credit card company verification should not fail; if it fails the order will decline.
  • "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"

PRIVACY POLICY

Collection of personal information

While you can browse through our Website without informing us who you are, we collect personally identifiable information such as name, phone number and email address and all information entered by you on our website when you set up an account or register for our newsletter. Additionally, in operating our Website we may collect and process certain data about you, such as information you may provide while filling up a form on our Website, details of your visits to our Website and other information such as IP address, previous and next URL, location data and other communication data.

We will protect Your Information in accordance with our Privacy Policy. You agree to accept responsibility for all activities that occur under Your Account or Password. www.vituda.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

If you suspect that someone else knows your password you should notify us by contacting us immediately .You will provide true, accurate, current and complete information about yourself in registration form.

PRODUCT COLOR

There can be a slight variance between the actual color of the product and the color of the product appears on site.

SHIPPING POLICY

Your shipping address, city, state and pin code will be verified before shipping the product. If your order cannot be delivered by our delivery partners, we shall request You to provide us with a different shipping address that can be serviced by our delivery partners. If there is any dispute regarding the delivery of any order that is not covered by our delivery partners, the Company shall not be held responsible for not delivering the products. If the order has already been paid for, the refund will be processed directly back to your credit card, debit card or bank account.

Before processing, dispatching or delivering any product or service to You, the Company may request You to provide documents supporting your identity. These documents may include, but are not limited to, an identification or residence proof issued by the Government of India, to establish the ownership of the instrument of payment used by you for the purchase of a product or service.

Deilvery timeline is 2-7 working days.

The estimated hours and days mentioned regarding dispatch and delivery times are estimates only for guidance company shall not be held liable to any estimated dispatch and delivery guidelines. In case of any delays in delivery of a product that occur because of reasons beyond our control, we shall not be held responsible for the same.